Disclaimer & Safety

1. Nature of Service

By engaging in this coaching service, you understand that I, Marissa Mullen, am a Mindset Coach/Peer Support Specialist.

• I am not a licensed medical doctor, psychiatrist, or therapist.

• This service is for motivational support, habit-building, and accountability only.

• Coaching is not a substitute for professional medical advice, diagnosis, or treatment for substance use disorder or mental health conditions.

2. Emergency & Crisis Protocol

This is not a 24/7 crisis line. * If you are experiencing a medical emergency (including severe withdrawal symptoms like seizures or hallucinations) or are having thoughts of self-harm, you must immediately contact your local emergency services (911 in the US) or a crisis hotline (988 in the US).

• If I believe you are in immediate medical danger, I reserve the right to pause our coaching session and direct you to professional medical care.

3. Right to Terminate (Safety & Professionalism)

To maintain a safe and effective coaching environment, I hold a Zero-Tolerance Policy regarding conduct. I reserve the right to terminate our session and/or our coaching relationship immediately, without notice and without refund, if:

• You use language that is abusive, threatening, or harassing.

• You engage in sexual harassment or send inappropriate/suggestive content.

• You violate the professional boundaries of the coach-client relationship.

• I feel my personal safety or mental well-being is being compromised.

4. Privacy & Confidentiality

• While WhatsApp provides end-to-end encryption, it is a third-party application. By choosing this service, you acknowledge and consent to the use of WhatsApp for communication.

• Your privacy is vital to me; however, I am not a HIPAA-covered entity. I will never share your information unless required by law or in the event of a clear threat to your life.